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San Francisco, CA
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FAQ
Quick answers
Common questions before reaching out
We typically respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent matters, please call us directly.
Yes! All paid plans include email support. Pro and Enterprise customers get priority support with faster response times and phone support.
Absolutely! Select "Sales Question" in the contact form above and mention you'd like to schedule a demo. We'll send you a calendar link to book a time.
Our headquarters is in San Francisco, CA, but we're a fully remote team with members across the globe serving customers worldwide.
Yes, you can check our system status and subscribe to updates at status.startup.com. We post real-time updates during any incidents.
123 Startup Street, San Francisco, CA 94102
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